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experiential discourse.

Woman at work

Standardize, without depersonalizing, the ways of saying, of defining a framework of information to be given and entered.

The experiential discourse aims to define a term, relevant and unavoidable questions as well as to set up a process of consultation and documentation of exchanges to enrich the customer relationship.

The goal is to improve practices, increase the level of efficiency and perfect the company's know-how to better manage customer expectations.

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