Our programs.

Formerly reserved for a certain type of clientele, our programs are now accessible to any organization wishing to improve its client approach.

Each program has been designed to optimize results and bequeath simple and concrete tools. 

The primary objective of the programs is to reduce intervention time by using acanvassof standardized interventions  including set-up meetings, statutory meetings, group workshops, training, interactive games, in short, all of our techniques proven over the past 20 years to produce unique, personalized, usable now documents. 

Our programs include consulting services and various personalized and adapted measurement tools that will allow your company to go further in understanding your customers and communicating your service expectations to your teams._cc781905-5cde-3194- bb3b-136bad5cf58d_