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service diagnosis.

Action requires reflection.

The intervention aims to offer an independent perspective to give the organization the assurance of mastery of its customer service and provide it with leads and advice to improve its customer experience.

The service diagnosis involves evaluating the state of health of your customer service by compiling and comparing internal and external data to analyze the situation and make an observation.

The report will provide the behaviors to maintain, improve and develop within your teams, in your different points of contact.

Smiling Man
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