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Mysterious customer.

A formula adapted to your organization.

By using our mystery shopper service, you will be able to validate the application of working methods and important standards of your service delivery, during e-mail exchanges, telephone conversations or on site.

Customizable according to your challenges and your questions, each visit made will offer an overview to allow you to better understand the strengths of your service and quickly target the actions to be implemented, identify the skills to update or develop as well as the support predictable.

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